Protecting Your Credential: Best Practices and Legal Considerations for Certification Organization Disciplinary Policies

Your organization has gone through extensive measures to create a credentialing program that is valid and adds value to its stakeholders. Now, you have to make sure that you protect your credential’s integrity and reputation by developing and implementing fair and legally defensible disciplinary policies and procedures for those who hold your credential. Co-presented by an attorney who specializes in certification law and a seasoned certification professional with years of overseeing the review and appeals functions of a respected national certification organization, this session will present the legal considerations for structuring and enforcing disciplinary policies and important aspects of the disciplinary policies for NCCA-accredited organizations, including the roles of the Board, Board committees, and staff. We’ll provide real-world, practical examples of conduct codes and disciplinary policies and how to put them into action, including addressing violations relating to cheating or misuse of credentials, professional misconduct, and offenses that violate the values of the certification organization. We’ll also address options for ensuring that those facing disciplinary proceedings receive fair and legally defensible review of their cases.