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Business of Credentialing

Vendor Shopping 101: An Independent Overview of Factors to Consider when Shopping for Credential Management and Delivery Vendors

Friday, October 27, 2023
10:15 AM – 11:15 AM MT
Location: Colorado Hall E
When selecting vendors to manage, deliver, and grow a credential program, there are many factors to consider beyond cost. Three independent consultants will discuss the considerations that credential staff should monitor when vendor shopping: Making efficient and cost-concious selection of partners for candidate management and tracking, item banking, exam delivery and reporting, and remote proctoring. Adherence to psychometric and operational best practice will be a common thread throughout the session, along with careful regard for accreditation requirements. Join these industry experts with over 30 years' of experience in guiding clients through the vendor shopping process and learn the do's and don'ts - and the what if's - of building partnerships to support a successful credential program.

Learning Objectives:

  • to identify credential-related services that can be outsourced while maintaining (and / or increasing) program integrity
  • to list the considerations and factors related to each service that should be addressed while making vendor selections
  • to create a list of speciific questions to ask their (potential and current) vendors, and to keep in hand to facilitate an efficient selection process